At DUOS, we specialize in connecting you with the services and programs that support your health and well-being. DUOS is available at no additional cost to qualifying UnitedHealthcare® Medicare Advantage Plan members.* Click below to get started or call us at (213) 737-8894 (TTY: 711) to learn more.
DUOS helps older adults live to the fullest by connecting you with the services and programs that add to your life, support your independence, and help you stay active.
Your personalized DUOS directory includes local community resources, government programs, and benefits from your health plan - all ready for you to explore!
Our team is here to help you make the most of your health benefits and services in your community. Give us a call between 6 am – 6 pm PT, Monday–Friday, if you want to chat.
DUOS offers connections for everything from transportation, to food, to finding a new doctor. Whatever is on your to-do list, we're ready!
Connections to local transportation companies that can get you to the doctor, the store, and more.
Connections to meal and grocery delivery services, nutritional counseling, and more.
Connections to home repair and modification services, utility cost assistance, and more.
Connections to new doctors, prescription support, mental health services, and more.
Connections to your community - classes, social groups, fitness options, and more.
Curious about what services or programs are in your community or available with your UnitedHealthcare Medicare Advantage Plan?* Let DUOS make a connection.
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A lost motorized scooter was making Joann’s world smaller and smaller.
DUOS found out that Joann's new scooter was stuck overseas with no ETA, so we helped her get a prescription for a new one.
Joann took it from there! With prescription in hand, she felt confident insisting that the scooter company make it right.
With a big surgery ahead, John
was feeling anxious and alone.
DUOS made John feel comfortable acknowledging that he didn’t have a ride or someone to lean on after his surgery.
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John got a ride to and from the surgery, plus supplies and support for his recovery—all with the approval of his provider.
A computer error left Roy without a second vaccine appointment.
Dealing with a pharmacy can feel impossible, but DUOS wasn’t going to let automated systems and wait times stop Roy.
After DUOS advocated on Roy’s behalf, the VP of the pharmacy called to apologize and set up a next-day appointment.
Managing Esther’s provider visits was getting confusing and time-consuming for her—and her kids.
DUOS connected Esther with door-to-door rides that are affordable and that let her keep her independence.
Esther got to the provider and back no problem, and her daughter Laura was able to go on her family vacation.
Broken hearing aids could have ruined Jean’s road trip.
DUOS helped Jean find an audiology office to make last-minute repairs to her hearing aids.
Jean was able to her adjust her plans and get back to the beach in no time.
