Last Updated: February 16, 2021
This DUOS CCPA Policy (“CCPA Policy”) applies solely to visitors, users, and others who access the Services that are residents of the State of California (“consumers”). For purposes of this CCPA Policy, the terms defined in the California Consumer Privacy Act of 2018, as amended (“CCPA”) have the same meaning when used in this CCPA Policy. Any defined terms used in this CCPA Policy that are not defined will have the meaning assigned to them in our Privacy Policy and our Terms of Use.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits Users who are California residents to request and obtain from us once a year, free of charge, information about the Personal Information (if any, and as defined in the following paragraph) we disclosed to third-parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of Personal Information that were shared and the names and addresses of all third-parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to: Attention: Duos Living, Inc., 85 5th Ave., FL 8, New York, NY 10003
What is not Considered Personal Information under CCPA?
1. Personal information excluded from the CCPA’s Scope, which includes:
a. Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data (which means if you are a member of DUOS and you log into the secure portion of our website, this CCPA Policy does not apply to the information collected or used on or through the secure portals);
b. Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or
California Financial Information Privacy Act (FIPA), and the Driver's Privacy
Protection Act of 1994
2. Information that is publicly available via government records
3. De-identified or aggregated consumer information
What is Considered Personal Information Under CCPA?
When used in this CCPA Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
Sale or Sharing of Personal Information
We do not, and will not, sell Personal Information to any third-party. We also do not, and will not, share any Personal Information with third-parties for the third-parties’ marketing purposes.
Notice of Collection of Personal Information
We collect personal information when a consumer uses, visits or participates in certain interactions, features or offers available on or through the Services. The following is a list of the categories of Personal Information that we collect and the business or commercial purposes for which each category will be used.
Collection, Use, and Disclosure of Personal Information in the Past 12 Months
We do not and will not, sell Personal Information to third-parties. The below chart lists the categories of Personal Information that we have collected about consumers, the categories of sources from which that information was collected, the business or commercial purposes for which the information was collected and the categories of third-parties with whom we shared the information. All information below is for the 12 months preceding the Last Updated date below.
● Right to Know About Personal Information Collected, Disclosed, or Sold.
Consumers have the right to request that we disclose to that consumer or his or her authorized agent:
(1) The categories of Personal Information that we have collected about that consumer;
(2) The categories of sources from which the Personal Information was collected;
(3) The business or commercial purpose for collecting or selling Personal Information;
(4) The categories of third parties with whom we share Personal Information;
(5) The specific pieces of personal information we collected about that consumer.
For each of these items, the timeframe covered by Company’ response will be for the 12 months preceding the receipt of the request.
Consumers may submit a verifiable request for this information by emailing us at support@getduos.com. When submitting a Right to Know request, please state that you are making a Right to Know request and specify whether you are requesting disclosure of specific pieces of personal information about the consumer or categories of personal information or both. Please also provide the consumer’s full name, address, telephone number, email address, account number, date of last service, cost of last service, service address, and IP address(es). We will use that information to attempt to verify the consumer’s identity by comparing the information provided to the information collected and/or maintained by us. If you are an authorized agent of a consumer nor the parent/legal guardian of a minor consumer, please also provide your full name and contact information including name, address, telephone number and email address. Within 10 days of our receipt of the Right to Know request, we will provide a response that includes information about our process to verify the consumer’s identity and when the consumer or his or her agent should expect a further response.
● Right to Request Deletion of Personal Information
Consumers, or their authorized agent, have the right to request that we delete any Personal Information about the consumer that we have collected or that we maintain. California consumers may submit a verifiable request for this information by emailing us at support@getduso.com. When submitting a Right to Deletion request, please state that you are making a Right to Deletion request and provide the consumer’s full name, address, telephone number, email address, account number, date of last service, cost of last service, service address, and IP address(es) so that we may attempt to verify the consumer’s identity by comparing the information you provide to the information collected and/or maintained by us. . If you are an authorized agent of a consumer nor the parent/legal guardian of a minor consumer, please also provide your full name and contact information including name, address, telephone number and email address. Within 10 days of our receipt of the Right to Deletion request, we will provide a response that includes information about our process to verify the consumer’s identity and when the California consumer or his or her agent should expect a further response.
● Right to Not Be Discriminated Against
Consumers have the right not to receive discriminatory treatment from us for the exercise of the privacy rights conferred by the CCPA and listed in both our Privacy Policy and this CCPA Policy. We will not discriminate against those who exercise their privacy rights. Specifically, if you exercise your privacy rights, we will not deny you goods or services, charge you different prices or rates for goods or services or provide you a different level or quality of goods or services.
● Authorizing an Agent to Exercise Your Rights
Consumers have the right to designate an authorized agent to exercise the privacy rights conferred by the CCPA and listed in our Privacy Policy and this CCPA Policy on their behalf. To designate an authorized agent, a consumer must either provide the agent with an executed power of attorney or provide the authorized agent with written permission to exercise the rights set forth in this section that is signed by the consumer and notarized.
