A woman smiling

Meet DUOS, your new

everything-expert

appointment scheduler

grocery
getter

ride
finder

housing
locator

At DUOS, we specialize in connecting you with the services and programs that support your health and well-being. DUOS comes with your Magellan Healthcare insurance, so there’s no cost to you. Click below to get started or call us at (484) 279-2167 (TTY: 711) to learn more.

Get Started

HOW IT WORKS

DUOS helps older adults live to the fullest by connecting you with the services and programs that add to your life, support your independence, and help you stay active.

Explore your DUOS account

Your personalized DUOS directory includes local community resources, government programs, and benefits from your health plan - all ready for you to explore!

Reach out when needed

Our team is here to help you make the most of your health benefits and services in your community. Give us a call between 9 am – 9 pm ET, Monday–Friday, if you want to chat.

Do it yourself, with us

DUOS offers connections for everything from transportation, to food,  to finding a new doctor. Whatever is on your to-do list, we're ready!

WHAT WE CAN HELP WITH

Rides

Connections to local transportation companies that can get you to the doctor, the store, and more.

Food & Nutrition

Connections to meal and grocery delivery services, nutritional counseling, and more.

Home

Connections to home repair and modification services, utility cost assistance, and more.

Health & Wellness

Connections to new doctors, prescription support, mental health  services, and more.

Community

Connections to your community - classes, social groups, fitness options, and more.

Looking for
something
else?
Our directory includes thousands of benefits and services.

What will you DUO?

Curious about what services or programs are in your community or available with your Magellan Healthcare plan? Let DUOS make a connection.

Get Started

WHO WE'VE HELPED

Swipe for other stories

Joann's Story

A lost motorized scooter was making Joann’s world smaller and smaller.

DUOS made a connection

DUOS found out that Joann's new scooter was stuck overseas with no ETA, so we helped her get a prescription for a new one.

Joann got a loaner scooter that week

Joann took it from there! With prescription in hand, she felt confident insisting that the scooter company make it right.

A woman riding her motorized scooter

[DUOS] was in the right place at the right time. I’d still be waiting on that scooter if I didn’t get a little push from them.

Joann L.

Pennsylvania, 81

John's Story

With a big surgery ahead, John
was feeling anxious and alone.

DUOS made a connection

DUOS made John feel comfortable acknowledging that he didn’t have a ride or someone to lean on after his surgery.

John found a ride, supplies, and a friend

John got a ride to and from the surgery, plus supplies and support for his recovery—all with the approval of his provider.

A man smiling

Before I met [DUOS], I felt so alone. The little things about getting surgery made me more nervous than the surgery! I wish I had something like DUOS sooner.

John T.

Pennsylvania, 74

Roy's Story

A computer error left Roy without a second vaccine appointment.

DUOS made a connection

Dealing with a pharmacy can feel impossible, but DUOS wasn’t going to let automated systems and wait times stop Roy.

Roy skipped to the front of the line

After DUOS advocated on Roy’s behalf, the VP of the pharmacy called to apologize and set up a next-day appointment.

A man smiling during conversation

DUOS was so quick! I don’t know how you did it, but I’m glad you did. I wish I had done this sooner!

Roy A.

Pennsylvania, 82

The Anderson Family Story

Managing Esther’s provider visits was getting confusing and time-consuming for her—and her kids.

DUOS made a connection

DUOS connected Esther with door-to-door rides that are affordable and that let her keep her independence.

Esther had a stress-free trip

Esther got to the provider and back no problem, and her daughter Laura was able to go on her family vacation.

A woman smiling with a nurse at her side

What a relief! Mom’s happy and feels like herself again, and I got to go out of town!

Laura

California, 37

Jean's Story

Broken hearing aids could have ruined Jean’s road trip.

DUOS made a connection

DUOS helped Jean find an audiology office to make last-minute repairs to her hearing aids.

Jean got back to her vacation

Jean was able to adjust her plans and get back to the beach in no time.

A young and older woman enjoying conversation

It was a frustrating situation, but DUOS solved it quickly. I don’t know what I would have done without them.

Jean Y.

Florida, 78